Terms and Conditions - Grand Ferry NYC

Terms and Conditions for Grand Ferry NYC

Welcome to Grand Ferry NYC! By accessing our services or purchasing tickets, you agree to abide by the following terms and conditions. Please read them carefully as they govern your use of our services and purchase of tickets.

  1. Ticket Purchases: Customers may purchase tickets through our website or at our ticket office. All ticket sales are final and non-refundable unless otherwise stated.

  2. Cancellations: If you wish to cancel your reservation, please contact our customer service at least 48 hours before your scheduled departure to receive a credit for future travel. Any cancellation made less than 48 hours prior will be charged the full fare.

  3. Rescheduling: You may reschedule your ticket for a different date or time, subject to availability. Fees may apply. Please reach out to customer support to make changes.

  4. Liability: Grand Ferry NYC is not liable for any loss, damage, or injury incurred during the journey. Passengers must follow all safety regulations and instructions provided by the crew at all times.

  5. Conduct: Passengers are expected to conduct themselves in a manner that is respectful and courteous to others. Failure to comply with our conduct standards may result in removal from the vessel without a refund.

  6. Changes to Terms: We reserve the right to update these Terms and Conditions at any time. We encourage you to review this page periodically for any changes. Continued use of our services after any modifications will constitute your acknowledgment and acceptance of the new terms.

  7. Contact Us: For further inquiries regarding our terms and conditions, please contact us at [email protected] or call us at (123) 456-7890.

Thank you for choosing Grand Ferry NYC for your travel needs! We look forward to welcoming you aboard.